Homeowner reviewing mortgage documents and understanding what happens when they sell their property
Seller Guide  ·  April 2026

What happens to your mortgage when you sell your house?

Selling a house with a mortgage is completely normal. The vast majority of house sales involve an outstanding mortgage that gets repaid at completion. This guide walks through exactly what happens to your mortgage during a sale: how the redemption process works, what early repayment charges are, what happens if the proceeds do not cover the balance, and what your options are if you are in a fixed rate.

Quick answer: Your mortgage is repaid in full from the sale proceeds at completion. Your solicitor receives the funds, sends the redemption figure to your lender, and the remainder comes to you. If you're moving, you can either take a new mortgage on the next property or port your existing mortgage if your lender allows it. If you're in negative equity, you'll need to cover the shortfall before contracts can exchange.

A 33-second look at how we buy houses for cash across South Yorkshire — your mortgage is redeemed at completion as part of the standard process.

You do not need to pay off your mortgage before selling

This is worth saying clearly because it is a common misunderstanding. You do not need to clear your mortgage balance before you put your property on the market or exchange contracts. The mortgage is repaid from the sale proceeds at the point of legal completion. Your solicitor manages this process as part of the conveyancing.

As long as the sale price is higher than your outstanding mortgage balance (plus any fees), the transaction can proceed normally.

Step 1: Your solicitor requests a redemption statement

Once a sale is agreed and solicitors are instructed on both sides, your solicitor will contact your mortgage lender and request what is called a redemption statement. This is a formal document that sets out exactly how much you owe on the mortgage on a specific date, including any outstanding interest, fees, and any early repayment charges that might apply.

The redemption figure is calculated to a specific completion date, because the amount owed changes daily as interest accrues. Your solicitor will typically request figures valid for your expected completion date and often for a few days either side of it to allow for any slippage.

Step 2: Completion and mortgage repayment

On the day of completion, the buyer's solicitor transfers the sale funds to your solicitor. Your solicitor then uses those funds to repay the mortgage lender directly. This happens before any remaining money is passed to you.

The sequence is straightforward:

  1. Sale proceeds arrive in your solicitor's client account.
  2. The mortgage lender receives their redemption payment.
  3. Your solicitor's fees and any other agreed deductions are made.
  4. The remaining equity (if any) is transferred to you.

You do not need to contact the lender yourself. Your solicitor handles the redemption payment as a standard part of the completion process.

What are early repayment charges?

If your mortgage is currently in a fixed-rate or discounted period, your lender may charge an early repayment fee when you pay off the mortgage before the end of the deal period. This is sometimes called an ERC.

Early repayment charges typically range from 1% to 5% of the outstanding mortgage balance, though the exact figure depends on how far into the deal period you are and the terms of your specific mortgage. In the first year of a five-year fix, the charge might be 5%. In the fourth year, it might be 2%. Your mortgage terms will set this out.

On a £150,000 balance, a 3% ERC would be £4,500. ERCs matter particularly in 2026 because many borrowers who locked into 5-year fixes during the 2023-2024 high-rate window are still mid-deal. With the Bank of England base rate having eased through 2025-2026 and remortgage products now more competitive, it is worth calculating the ERC against the savings from any new product before committing to a sale or remortgage. You may wish to seek independent financial advice if you are unsure about the implications for your specific mortgage product.

Solicitor handling mortgage redemption paperwork at completion of a house sale

Can you avoid early repayment charges by porting the mortgage?

Some mortgages are portable, meaning you can take the same mortgage product with you to a new property rather than redeeming it. This allows you to avoid the ERC by keeping the mortgage active across the sale and purchase.

Porting is not always available and is not guaranteed even when a mortgage is described as portable. You must reapply with the lender, who will reassess your affordability and the suitability of the new property. If you are buying a more expensive property, you may need to borrow more on top of the ported amount, potentially at a different rate.

A mortgage broker can tell you quickly whether your current mortgage is portable and whether it makes financial sense in your specific situation. We recommend speaking to one before making any decisions about timing.

Want to compare selling routes? Mortgage redemption works the same way in every sale, but the timeline and certainty differ hugely — see all four selling routes compared.

If you are struggling with payments: forbearance and the Mortgage Charter

Selling is not always the first step. If you are falling behind on payments, FCA rules require your lender to consider tailored support before any repossession action. The relevant framework is MCOB 13 — strengthened by the FCA's PS24/2 forbearance policy — alongside the voluntary Mortgage Charter that all major UK lenders signed up to and that remains in place through 2026.

Options your lender must consider include extending the mortgage term, switching temporarily to interest-only, agreeing a payment plan, or pausing enforcement while a sale is marketed. A request for forbearance does not, on its own, affect your credit file in the same way a missed payment does, but it can buy you time to sell the property properly rather than at a forced-sale discount.

If payments have already been missed and a balance has built up, the redemption figure at completion will include the unpaid arrears alongside the capital, interest, and any fees — see our guide on what happens with mortgage arrears specifically for how the lender treats this at completion.

Already behind on payments? Read our dedicated guide for homeowners who cannot afford their mortgage — covers lender forbearance, the Mortgage Charter in detail, when to sell, and how a guaranteed cash sale can stop arrears building further.

What if the sale price does not cover the mortgage?

This is the negative equity situation. If your property is worth less than your outstanding mortgage balance, the sale proceeds will not be enough to redeem the mortgage in full. Your solicitor cannot complete the sale without clearing the charge on the property, so the shortfall must come from somewhere.

Options in this situation include repaying the shortfall from savings, agreeing a repayment plan with the lender, or negotiating a shortfall agreement with the lender where they agree to accept less than the full balance. These options are explained in detail in our guide to selling a house in negative equity.

The key thing to know is that negative equity does not automatically prevent a sale. It complicates it, but the situation is not as simple as "you cannot sell." Speaking to your lender and a financial adviser early gives you the most options. If you need to relocate while underwater, our guide on moving house with negative equity covers porting, bridging loans, and lender-negotiated solutions.

Joint mortgages: what happens when one party needs to remove themselves

If you have a joint mortgage and one party wants to remove themselves from it, there are two common scenarios: selling the property and repaying the mortgage entirely, or transferring the mortgage into one person's name (sometimes called a transfer of equity).

A transfer of equity requires the remaining party to demonstrate to the lender that they can afford the mortgage on their own. The lender will reassess affordability and may not agree. If they do agree, both parties need solicitors, and there may be stamp duty and capital gains tax considerations depending on the circumstances.

For situations involving divorce or separation, selling the property and splitting the proceeds is often the cleaner solution, particularly when neither party wants to remain in the property. If you need to sell quickly, a cash buyer can complete without the delays of an estate agent process.

Capital gains tax: a brief note

For your main residence, you will generally not pay capital gains tax on the profit from the sale. The main residence exemption applies to the home you live in as your primary property. However, if the property is a second home, a buy-to-let, or a property you have not lived in for the full period of ownership, capital gains tax may apply to some or all of the gain. You may wish to seek independent tax advice before completing any sale where capital gains tax could be relevant. This guide does not constitute financial or tax advice.

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About the authors

Written and reviewed by the South Yorkshire Property Buyers team — a trading name of Bullseye Properties Ltd (Companies House 14869608, previously Lord CNB Properties Ltd until 18 April 2024). Based in Sheffield, the team has bought houses for cash across South Yorkshire since 2023 — probate, repossession, divorce, inherited, tenanted and dilapidated properties from S1 to S75 and across Doncaster's DN postcodes. We write about UK property because most homeowners only sell once or twice in a lifetime, and the standard advice rarely covers complicated situations. Last reviewed: 2 June 2026.

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